Everything you need to know about the car repair process after an accident. Learn how claims work, how to choose a repair shop, rental coverage options, timelines, and important tips.
Get Repair HelpIf you are insured with GEICO and your vehicle is damaged in an accident, the repair process begins with filing a claim. You can file online, through the mobile app, or by phone.
After approval, the repair shop begins work and coordinates directly with the insurance adjuster for payment.
GEICO partners with Auto Repair Xpress® facilities nationwide. These shops offer faster inspections and guaranteed repairs.
You may also choose your own repair shop if preferred.
If your auto policy includes rental reimbursement, you can receive coverage for a rental car while your vehicle is being repaired.
Repair time depends on several factors:
Minor repairs may take 3–5 days, while major collision damage can take several weeks.
Can I choose my own repair shop?
Yes, you have the right to select any licensed repair shop.
Does GEICO guarantee repairs?
Repairs at approved facilities typically include a lifetime guarantee.
How do I check repair status?
You can track updates via your online insurance account.
Will insurance cover OEM parts?
Coverage depends on your policy details and state regulations.
This website is an independent informational resource. It is not affiliated with, endorsed by, or officially connected to GEICO. For official services, always visit the official company website.